Cara Memperbaiki Audio Tidak Berfungsi Di Laptop Anda
Beberapa masalah suara umum yang mungkin Anda temui dengan audio yang tidak berfungsi di laptop Anda termasuk gangguan audio, masalah menghubungkan perangkat audio eksternal, atau suara tidak berfungsi sama sekali.
Ini dan kegagalan suara lainnya dapat disebabkan oleh masalah perangkat keras dan perangkat lunak. Misalnya speaker laptop atau headphone Anda mungkin tidak berfungsi, atau pembaruan sistem operasi baru menambahkan tambalan yang dapat bertentangan dengan driver audio lama atau perangkat lunak kartu suara Anda.
Daftar isi
Perbaiki Audio Laptop Tidak Bekerja Di Windows 10
Apa pun masalahnya, kami akan menunjukkan kepada Anda beberapa solusi yang telah dicoba dan diuji untuk digunakan ketika Anda menemukan audio tidak berfungsi di laptop Windows atau Mac Anda. Jangan ragu untuk melihat video kami di YouTube yang membahas beberapa perbaikan tiket yang lebih besar dengan cepat.
Periksa Volume
Mungkin saja Anda secara tidak sengaja mematikan volume di laptop Anda baik dengan menekan tombol mute atau mengklik ikon speaker di taskbar Windows.
Untuk memeriksa volume Anda, ketuk tombol bisu atau tombol Tambah Volume pada keyboard laptop Anda, atau klik ikon speaker di sisi kanan bawah bilah tugas dan nyalakan atau naikkan volume.
Jika Anda mencolokkan speaker eksternal, hidupkan dan besarkan volume. Jika Anda mendengar suara ding tetapi Anda masih tidak mendapatkan audio yang diinginkan, periksa aplikasi yang Anda coba gunakan dan aktifkan atau naikkan volume.
Coba Gunakan Headphone
Jika speaker internal laptop Anda tidak berfungsi, coba sambungkan headphone Anda atau gunakan speaker eksternal. Jika Anda mendapatkan audio melalui perangkat audio eksternal, masalahnya mungkin pada speaker laptop Anda.
Atau, jika Anda memiliki headset atau headphone USB, coba colokkan dan periksa apakah Anda mendapatkan audio karena ini melewati driver audio default, dan dapat menunjukkan dengan tepat di mana masalahnya.
Ubah Perangkat Audio
Jika Anda telah mencolokkan perangkat audio USB atau Anda menyambungkan ke monitor HDMI eksternal yang tidak memiliki speaker, Windows dapat mengarahkan audio ke perangkat keluaran yang salah, membuat Anda berpikir bahwa audio tidak berfungsi di laptop Anda.
Untuk mengatasinya, buka bilah tugas Windows dan klik kanan ikon speaker, pilih Buka Pengaturan Suara dan masukkan preferensi audio. Di bagian Output, klik Kelola Perangkat Suara.
Pilih perangkat Output dan klik tombol Test. Coba untuk setiap perangkat audio yang Anda lihat hingga Anda mendengar audio.
Periksa Koneksi Anda
Periksa sambungan seperti headphone, speaker, soket, dan colokan untuk mencari kabel atau kabel yang longgar dan pastikan semuanya terpasang, dan ke soket yang benar untuk beberapa soket. Jika Anda memiliki speaker dan headphone yang terpasang, cabut salah satunya dan lihat apakah itu membantu.
Jalankan Pemecah Masalah Audio
Pemecah masalah audio Windows dapat membantu memperbaiki masalah audio secara otomatis di laptop Anda. Untuk melakukannya, klik Start > Settings > System > Sound dan pilih Troubleshoot.
Atau, ketik pemecah masalah audio di kotak pencarian di bilah tugas, klik Perbaiki dan temukan masalah dengan memutar suara, lalu klik Berikutnya.
Pilih perangkat yang ingin Anda pecahkan masalahnya dan ikuti instruksi untuk menyelesaikan prosesnya.
Periksa Pembaruan Windows
Klik Mulai > Pengaturan > Perbarui & Keamanan.
Klik Pembaruan Windows > Periksa Pembaruan.
Jika Anda melihat status Pembaruan tersedia, klik Instal sekarang. Klik pembaruan yang ingin Anda instal, lalu pilih Instal.
Nyalakan ulang laptop Anda dan periksa apakah audio berfungsi. Jika status menunjukkan Anda mutakhir, coba solusi berikutnya.
Periksa Pengaturan Suara
Selain memeriksa apakah speaker Anda dimatikan atau volume dinaikkan, Anda dapat memeriksa untuk memastikan perangkat Anda tidak dinonaktifkan. Untuk melakukannya, klik Mulai > Pengaturan > Sistem > Suara. Pilih perangkat Anda lalu klik Properti perangkat untuk perangkat input dan output Anda.
Hapus centang pada kotak centang Nonaktifkan untuk perangkat Anda dan periksa apakah audio berfungsi lagi.
Perbarui Driver Audio
Driver yang kedaluwarsa atau tidak berfungsi juga dapat menyebabkan masalah audio dan perangkat keras lainnya. Periksa apakah driver audio Anda telah diperbarui, dan jika tidak, perbarui. Anda juga dapat menghapus instalannya dan secara otomatis menginstal ulang di komputer Anda, menggunakan driver audio Windows generik atau mencoba dan memutar kembali driver audio.
Untuk memperbarui driver audio Anda, klik kanan Mulai > Pengelola Perangkat.
Perluas kategori Pengontrol suara, video, dan game.
Klik kanan kartu suara atau perangkat audio Anda, dan klik Perbarui Driver.
Klik Cari secara otomatis untuk perangkat lunak driver yang diperbarui.
Windows akan mencari driver baru. Jika tidak, periksa situs web produsen perangkat untuk mengunduh driver audio yang diperbarui.
Jika memperbarui driver audio tidak membantu, hapus instalannya dan mulai ulang PC Anda untuk menginstal ulang driver. Untuk melakukannya, buka Pengelola Perangkat > Pengontrol suara, video, dan game, lalu klik kanan perangkat audio atau kartu suara Anda. Pilih Copot pemasangan perangkat.
Click Delete the driver software for this device box, and select Uninstall. Reboot your laptop.
Note: If you see a yellow exclamation mark next to your sound card or audio device, it means you need to find and install the audio driver from the manufacturer’s website.
Use Windows Generic Driver
Windows has a generic audio driver you can use if the first two options to update or uninstall and reinstall the driver didn’t work.
To use the generic driver, right-click Start > Device Manager and click Sound, video and game controllers category to expand it. Right-click your audio device or sound card and select Update driver > Browse my computer for driver software > Let me pick from a list of device drivers on my computer.
Click on your audio device and select Next. Follow the instructions on your screen to install the generic driver.
Roll Back Audio Driver
If the audio is still not working on your laptop using the solutions above, try rolling back the audio driver. To do this, right-click Start > Device Manager > Sound, video and game controllers and right-click your audio device or sound card. Select Properties.
Click the Driver tab and select Roll back driver.
Follow the instructions on your screen and click Yes to roll back the audio driver.
Perform System Restore
A system restore is created when Microsoft installs updates on your computer’s operating system just in case of any problems. You can restore from the previous point your system was before the audio stopped working and check if that resolves the audio issues.
To do this, open the Control Panel and type Recovery in the search box.
Select Recovery.
Next, click Open System Restore.
Click Next in the Restore system files and settings box.
Choose the restore point you’d like to use and click Scan for affected programs and see if your audio driver is one of the affected drivers. If it shows None Detected, try the next solution.
Set Audio Device As Default
If you’re using USB or HDMI to connect to an audio device, select it as your default audio device by going to Control Panel > Hardware and Sound > Sound.
Click the Playback tab, right-click your audio device>Set as Default device and click OK.
Restart Audio Services
To do this, type Services on the search box and select Services from the search results.
Right-click Windows Audio, Windows Audio Endpoint Builder and Remote Procedure Call (RPC) and select Restart.
Try Different Audio Formats
To do this, open Control Panel > Hardware and Sound > Sound.
Click Playback tab, and right-click Default Device > Properties.
Under the Advanced tab, go to Default Format, change the setting and click OK.
Test whether the audio device plays any sound. If not, try to change the setting again until you get audio.
Check Audio System’s IDT High Definition Audio CODEC
Audio issues could be caused by the IDT High Definition Audio CODEC in the audio system. You can fix this using a manual driver update that lets you select the sound driver you want to use. Not all audio systems have this feature though.
Right-click Start > Device manager > Sound, video and game controllers and find IDT High Definition Audio CODEC.
If you see it, right-click, select Update Driver and then select Browse my computer for driver software > Let me pick from a list of device drivers on my computer.
If you see a list of preinstalled drivers, click High Definition Audio Device > Next and let it install.
Configure Microphone Privacy Settings
If the audio problem is with your microphone, configure its privacy settings by clicking Start > Settings > Privacy and selecting Microphone.
Click Change under the Allow access to the microphone on this device setting with the switch toggled to On.
Scroll to Choose which Microsoft Store apps can access your microphone, and toggle the switch for the app you’re using to On.
Disable Audio Enhancements
Audio enhancements could be causing the audio problems on your laptop. Not all devices have audio enhancements though, but if yours does, disabling them may fix the problem.
To disable any audio enhancements that may be turned on, click Control Panel > Hardware and Sound and select Sound.
Click the Playback tab, right-click your default device and select Properties.
Depending on the option you see, select either Disable all enhancements box or Disable all sound effects box on the Enhancements tab.
Click OK and check if you get any audio now. You can repeat these steps for all your default devices.
Ensure you check the right supported formats and that Exclusive Mode is unchecked. You can also turn off Spatial Sound enhancements and see if you get audio back.
Update BIOS
In very rare circumstances, a software update, hardware incompatibility, or Windows reinstallation can cause the problem with the audio not working on your laptop. In such instances, you may need to tweak something in the BIOS.
The BIOS controls everything in your computer as it’s built into the motherboard. Our guide on whether you need a BIOS update or not explains more on how to check if one is needed, but it’s not an environment you can access directly from within Windows.
If you have an older laptop or one that boots slowly, press F1 or F2 at power-on to enter the pre-booth BIOS environment. If your laptop is fairly new, take the steps below to enter BIOS.
Click Start > Settings > Update & Security.
Click Recovery and then click Restart Now under Advanced Startup.
Click Troubleshoot.
Next, click Advanced Options.
Select UEFI Firmware settings. If the icon isn’t available, click Startup Settings.
When the laptop restarts, tap F1 or F2 to go to BIOS, and click Restart. The system will restart and take you to the BIOS environment. In the BIOS, check that your sound card is enabled, and also check that your laptop is using the latest BIOS/UEFI version. You can compare with the version on the device manufacturer’s website, and update if a new one is available.
Note: Be careful when updating the BIOS as it’s possible to break things in your computer if you don’t follow the steps very clearly.
Repair Laptop Speakers
If nothing is working and you still have audio problems on your laptop, you could be looking at a loose speaker in your PC or even broken speakers. you can take it for repairs to a PC professional or if it’s under warranty, send it to the manufacturer for diagnosis and repairs.
Fix Laptop Audio Not Working In Mac
If you’ve checked the volume and ensured it’s not muted, and your audio devices are connected properly, but still have audio issues on your mac laptop, try the solutions below.
Check Input/Output Audio Device Settings
Your Mac may choose the wrong audio device owing to conflicts, driver incompatibility, incorrect configuration, and other reasons.
To resolve this, go to the Apple Menu > System Preferences > Sound.
Click the Input tab.
Check the audio device settings. Check and select the correct input device for your audio, and do the same for your output audio device settings.
Note: If a Bluetooth-enabled device is selected, turn it off, as the audio may be playing in that device instead of your Mac’s speakers. You can also try to unplug and reconnect the audio devices or switch from one output to another.
Reset Core Audio
Image: Apple Developer
Core Audio manages the audio needs of the apps on your Mac such as playback, editing, recording, compression and decompression, signal processing and more. In your Mac, it’s powered by coreaudiod (a launchdaemon), so in the event the audio isn’t working, you can restart the coreaudiod process and fix the problem as it resets the sound on your laptop.
To quit the coreaudiod process, you can open Activity Monitor, type coreaudiod in the search box and click Force Quit.
Alternatively, launch Terminal and type sudo killall coreaudiod command. Press Return, enter your password and check if the audio works again. Coreaudiod will restart, but if it doesn’t, you won’t get any audio at all. In this case, shut down your Mac and restart it.
Note: If you can’t restart, use a Terminal command: sudo launchctl start com.apple.audio.coreaudiod. This will start the daemon and reinitialize the coreaudiod process.
Third-Party Plugin Or App Issues
Third-party app and plugin issues integrating with your Mac may affect the audio owing to hardware and software incompatibility, especially when a new macOS is released. For example, in macOS Catalina, any non-notarized plugins won’t work or run on the operating system because Apple’s security system notarizes all audio unit plugins.
To manage and deal with the audio not working on your laptop for specific apps on your Mac, use the following steps:
* Delete the app profile in the Audio MIDI Setup if you see any errors and restart the app.
Image: Apple
* Open the app, right-click Built-in Output to see the audio devices available, and toggle output device selection to correct any configuration issues.
* Create an Aggregate Device by mixing multiple audio interfaces in order to reduce chances of configuration errors while increasing the number of audio inputs and outputs.
Update macOS
Each time a new macOS is released, it not only comes with improvements and new features, but also changes in audio drivers, kernel frameworks, Unix tools, new bugs and sometimes audio issues follow. Apple also improves and fixes audio latency, reliability of USB audio issues and other related user concerns.
If you find audio not working on your Mac laptop, try updating your operating system to the latest version and see if it fixes the audio issue.
Reset NVRAM
Your Mac laptop uses nonvolatile random-access memory to store different settings such as sound volume, time zone, display resolution and recent kernel panic information among others, and access them quickly.
Reset it to clear any glitches with any of these and other attributes. This happens because the computer restores your hardware’s default settings, and sets the internal hard drive as the startup disk.
To do this, shut down your Mac and power it on again. Immediately press and hold Option, Command, P and R keys for about 20 seconds and release them when you hear a startup sound.
If you have a Mac with the Apple T2 Security Chip, release the keys after the Apple logo appears and disappears again.
Turn off the firmware password if your Mac has one, and then open System Preferences when your Mac finishes starting up. Adjust any settings like sound volume and others that were reset.
Wrapping Up
Unlike Windows PCs, Mac laptops don’t come with a comprehensive tool set that can diagnose and fix audio issues, so it’s a trial and error process and your own judgment to ultimately find the source of the sound problems.
Hopefully these solutions will guide you as you try to find and resolve the audio problems on your laptop. If you still have issues after trying any of the above solutions, share it with us by leaving a comment in the section below.