Tips Mengatasi Masalah Saat Bluetooth Tidak Berfungsi di Komputer Atau Ponsel Cerdas Anda
Sebagian besar komputer, smartphone, gadget pintar, dan perangkat nirkabel modern memiliki teknologi nirkabel Bluetooth, yang membantu Anda menghubungkannya bersama-sama. Meskipun merupakan bagian tak terpisahkan dari perangkat semacam itu, perangkat ini tidak sempurna, sehingga dapat mengalami kegagalan fungsi kapan saja.
Di antara alasan Bluetooth tidak berfungsi saat mencoba memasangkan perangkat Anda, termasuk kedekatan antar perangkat, kompatibilitas perangkat, gangguan dari berbagai sumber seperti WiFi atau sinyal spektrum radio, baterai lemah, atau hanya karena tidak diaktifkan.
Daftar isi
Kami akan menunjukkan kepada Anda cara mengatasi ketika Bluetooth tidak berfungsi di komputer dan ponsel cerdas Anda dan mengembalikannya ke kondisi kerja.
Perbaiki Saat Bluetooth Tidak Bekerja Pada PC Windows
Pada komputer Windows, Anda mungkin mengalami masalah koneksi Bluetooth karena kompatibilitas perangkat, sistem operasi, atau pembaruan driver dan/atau perangkat lunak. Penyebab lainnya termasuk pengaturan yang salah, perangkat rusak, atau perangkat Bluetooth mungkin mati.
Ada beberapa cara untuk memperbaiki masalah koneksi Bluetooth di Windows. Dalam panduan ini, kami akan menunjukkan kepada Anda cara memperbaikinya di komputer menggunakan Windows 10.
Aktifkan Bluetooth
Pastikan Bluetooth diaktifkan dengan masuk ke Pusat Tindakan dan mengklik ikon pemberitahuan di sisi kanan bawah layar komputer Anda di sebelah Jam. Temukan ubin Bluetooth dan klik untuk menyalakannya (berwarna abu-abu/redup saat mati).
Menghidupkan dan mematikan Bluetooth lagi juga mengatur ulang pengaturan dan membantu memperbaiki masalah konektivitas apa pun karena komputer Anda harus mencari perangkat terdekat lagi.
Jika Anda berada di pesawat, dan mode penerbangan aktif, Bluetooth akan dinonaktifkan, jadi pastikan Anda mematikannya begitu Anda mendarat dengan mengeklik ubin Mode Penerbangan Windows 10 di Pusat Aksi.
Dekatkan Perangkat Satu Sama Lain
Jika Anda menggunakan komputer desktop, dekatkan perangkat Bluetooth ke komputer dan coba pasangkan bersama. Ketika jaraknya tidak cukup dekat, koneksi Bluetooth akan berada di luar jangkauan, jadi pastikan mereka sedekat mungkin untuk mendapatkan koneksi yang aktif. Jika itu laptop, dekatkan ke perangkat Bluetooth yang ingin Anda sambungkan.
Periksa Perangkat Anda Mendukung Bluetooth
Anda mungkin mengira komputer atau perangkat Bluetooth Anda mendukung teknologi nirkabel padahal sebenarnya tidak. Tidak semua perangkat menggunakan Bluetooth atau memiliki teknologi yang terpasang di dalamnya, jadi periksa kemasan atau manual perangkat untuk melihat apakah perangkat mendukung Bluetooth atau tidak sebelum mencoba menyambungkan. Jika tidak, Anda dapat terhubung menggunakan kabel atau koneksi WiFi.
Jika komputer Anda tidak memiliki Bluetooth, beli adaptor Bluetooth dan pasang ke salah satu slot USB di komputer Anda dan coba sambungkan lagi.
Nyalakan Perangkat Bluetooth
Mungkin juga perangkat Bluetooth yang Anda coba sambungkan ke komputer Anda mati. Periksa dan hidupkan perangkat sebelum mencoba koneksi lagi. Terkadang perlu waktu untuk memindai dan mendeteksi perangkat lain, jadi jika mati, hidupkan lagi dan coba koneksikan.
Periksa Konflik Perangkat
Jika Anda telah memasangkan perangkat Bluetooth Anda dengan lebih dari satu komputer, atau perangkat lain, hal itu dapat menyebabkan konflik dan mempengaruhi koneksi. Untuk memperbaikinya, matikan Bluetooth di semua perangkat atau komputer lain, kecuali satu dan lihat apakah berfungsi kembali.
Misalnya, jika Anda memiliki pelacak kebugaran yang Anda sambungkan ke beberapa perangkat, itu bisa bertentangan dengan perangkat ini, jadi coba pasangkan satu per satu.
Matikan Perangkat Terdekat
Jika Anda memasangkan beberapa perangkat Bluetooth ke komputer Anda, akan lebih sulit untuk memasangkan yang baru. Mematikan perangkat terdekat lainnya yang terhubung ke komputer Anda melalui Bluetooth dapat membantu menyelesaikan masalah konektivitas.
Jadikan Sistem Anda Dapat Ditemukan
* Pengaturan ini tidak ditemukan di tempat yang Anda harapkan, jadi klik Mulai > Pengaturan > Perangkat.
* Klik Opsi Bluetooth Lainnya.
* Centang kotak Izinkan perangkat Bluetooth untuk menemukan PC ini, lalu klik OK.
Nyalakan ulang komputernya
* Restart biasanya membantu mengatasi gangguan perangkat lunak yang dapat menyebabkan masalah dengan komputer Anda, termasuk Bluetooth dan masalah konektivitas lainnya. Anda dapat mengklik tombol Start> Power dan pilih Restart.
* Coba sambungkan lagi setelah komputer Anda restart dan Anda masuk.
Periksa Pembaruan Windows
Windows 10 biasanya memiliki beberapa pembaruan yang dapat menyebabkan koneksi Bluetooth gagal, seperti halnya dengan WiFi.
Pembaruan datang dengan patch keamanan serta fitur dan versi terbaru Windows 10, yang juga dapat membantu Anda saat mencoba memasangkan perangkat.
* Buka Mulai > Pengaturan > Perbarui & Keamanan.
* Klik Periksa Pembaruan dan klik Unduh jika ada yang tertunda.
* Pastikan komputer Anda terhubung ke sumber daya karena proses ini cenderung menghabiskan sumber daya dan menguras baterai. Plus, itu dapat memengaruhi proses pembaruan jika mati di tengah jalan.
Jalankan Pemecah Masalah Bluetooth Windows 10
Ini adalah alat bawaan yang memindai komputer Anda untuk setiap masalah khusus Bluetooth dan menyelesaikannya.
* Klik Mulai > Pengaturan > Perbarui & Keamanan. Klik Pemecahan Masalah > Bluetooth.
Un-Pair & Re-Pair The Bluetooth Device
* To remove a Bluetooth device, click Start>Settings>Devices. Find your device and click on it. Click Remove Device.
* Restart the computer and try the pairing process again.
Check Bluetooth Service Status
As a Windows 10 service, Bluetooth should be able to turn on like all other services, but you can always check its service status and click on it to start if it’s stopped.
* Right click Start > Run and type services.msc in the run dialog box. In the Services list, check for all Bluetooth services.
* Double-click each Bluetooth-related service and check Service Status. If it shows Start, then it’s running properly. If it shows Stopped, click Start to activate it.
Check Event Log
After a June 2019 Windows 10 patch to protect from a Bluetooth security vulnerability, some devices had connectivity issues, but you can check if yours is among them by going to the Event Log.
* Right click Start > Event Viewer.
* Go to the Summary of Administrative Events and click Error to expand it.
Check for:
Event ID: 22
Event Source: BTHUSB or BTHMINI
Name: BTHPORT_DEBUG_LINK_KEY_NOT_ALLOWED
Event Message Text: Your Bluetooth device attempted to establish a debug connection. The Windows Bluetooth stack does not allow debug connection while it is not in the debug mode.
* If your computer shows the above, contact your Bluetooth device’s manufacturer and ask for a patch, if available. Otherwise, you may have to buy a new Bluetooth device.
Update Bluetooth Drivers
Outdated Bluetooth drivers may cause the function not to work on your computer, especially if you recently updated Windows 10.
* Right click Start > Device Manager. Click Bluetooth to expand the category. Find the Bluetooth adapter for your computer and right click on it.
* Click Update Driver and select Search automatically for updated driver software. Follow the on-screen steps and restart your computer.
* You can also check the computer manufacturer’s website for any latest drivers and download from there.
Fix When Bluetooth Doesn’t Work on a Mac
If you’re using a Mac, you can fix Bluetooth connection problems using these methods.
Turn Bluetooth Off & On
* To do this, click the Apple menu and select System Preferences.
* Select Bluetooth and click Turn Bluetooth off. Wait for a few seconds and click the Turn Bluetooth on button.
Remove Bluetooth Preference List
If your Mac’s Bluetooth doesn’t work, it could be caused by corruption of the preference list that your Mac uses to store devices and their current state – not connected, connected, successfully paired, or not paired. Such corruption prevents the computer from reading data from the file or updating the data in the file.
The solution is to remove or delete the preference list, but make sure you back up your data first.
* Open Finder and go to /YourStartupDrive/Library/Preferences.
* Find the com.apple.Bluetooth.plist file from the listings. This is your Mac’s Bluetooth Preference list, and possibly the file that’s causing Bluetooth not to work. Select the file and move it to the desktop to create a backup copy.
* Right-click the com.apple.Bluetooth.plist file and click Move to Trash. Enter your password and click OK.
* Restart your Mac. It’ll create a fresh Bluetooth preference file. Next, pair the Bluetooth devices by clicking Apple menu > System Preferences > Bluetooth Preference pane.
* A list of all devices will be displayed with a Pair button. Click the button to associate the device with your Mac, and repeat for all other Bluetooth devices you want.
* Once your Bluetooth issue is resolved, delete the backup copy of the file you moved to the desktop in the previous steps. If it recurs, restore the backup copy by copying it to your /YourStartupDrive/Library/Preferences folder.
Reset The Bluetooth System
This is another last resort method to get Bluetooth working on your Mac again. It causes the computer to forget any Bluetooth device you’ve ever used after which you have to reconfigure each device.
* Enable the Bluetooth menu item by holding down SHIFT+OPTION keys and select Bluetooth menu item. Release the keys when you see the menu.
* Select Debug, Remove all devices.
* Hold down SHIFT+OPTION keys and click the Bluetooth menu.
* Select Debug–>Reset the Bluetooth Module.
* The Bluetooth system is now reset to factory default.
Fix When Bluetooth Doesn’t Work On an Android Smartphone
If you’ve tried the basics – toggling on the Bluetooth connection, powering on the Bluetooth device, restarting your smartphone, and nothing works, here are some methods to help you fix when Bluetooth doesn’t work on Android.
Remove Paired Devices
You can remove all previously paired devices to allow your Android phone to start afresh, especially if it’s an old list that you’re looking at, and you won’t need those connections again.
* To do this, open Settings > Connections > Bluetooth and toggle the switch on to see the devices.
* In the list of paired devices, tap on the settings icon of each device to un-pair with your phone. Repeat this for all devices until there aren’t any on your list.
* Your phone will scan and detect nearby Bluetooth devices and you can connect with the one you want.
Update Your Phone Software
* Go to Settings > Software Update and tap on it.
* Tap Download and Install. Once complete, the phone will restart after which you can check if the Bluetooth function works again.
Use Your Android Phone In Safe Mode
Safe Mode disables third party apps on your phone that could be conflicting with Bluetooth, and causing connectivity problems. The steps vary with different Android models or versions, but for this guide, we’ll use Android 9 (Pie).
* To go to Safe Mode, press and hold down the Power button until you see the Power options appear on the screen.
* Release the power button, and touch and hold down Power off until you see the green Safe Mode icon. Tap on it to restart in Safe Mode.
* The phone will restart and you’ll see the words Safe Mode at the bottom of the screen. Test whether your Bluetooth works in Safe mode. If it works in Safe Mode, it means there’s an app on your phone that could be interfering with Bluetooth.
* Go back to normal mode by restarting the phone and uninstall the problematic app.
Factory Reset
This is a last resort method, as it removes all data and third party apps from your phone. Back up your device before resetting it back to factory defaults by going to Settings>Accounts and Backup>Smart Switch. Give the necessary permissions and follow the instructions to backup your data.
* Next, go to Settings > General Management > Reset.
* Tap Factory Data Reset.
* Tap the blue Reset button. The phone will restart once the reset completes, after which you can try using Bluetooth again.
Fix When Bluetooth Doesn’t Work On iPhone
If you’re experiencing hiccups with Bluetooth on your iPhone, try the steps below to resolve it.
Keep Your iPhone Software Up To Date
This is important for security purposes and because it comes with the latest iOS features for your device.
* To update your iOS software, go to Settings > General > Software Update.
* Here, you may get a prompt to update or it’ll notify you that you’re using the most recent software available for iOS.
Disable Bluetooth & Restart Your iPhone
If your iOS software is up-to-date, the next step is to check whether Bluetooth is on and disable it, and then hard restart your iPhone.
* You can toggle Bluetooth off by going to the Control Center on your iPhone, or using Settings > Bluetooth and toggle the switch to off.
* To hard restart your iPhone, press and hold the side and volume down buttons at the same time until you see the Apple logo. Then enable Bluetooth again from Control Center or from Settings>Bluetooth. The hard restart method varies with the iPhone model you’re using.
Disconnect From & Reconnect With The Bluetooth Device
If your iPhone is currently connected to a particular problematic Bluetooth device, disconnect it from the device, and try reconnecting the devices.
* You can do this from Settings>Bluetooth, tap the ‘i’ next to the device and select Disconnect, and do the same to reconnect.
Un-Pair & Re-Pair The Devices
To do this, forget the Bluetooth device and then try to pair it with your iPhone again.
* Open Settings > Bluetooth
* Tap the ‘i’ next to the device and select Forget This Device. This will unpair the two devices. Go through the pairing process again with the Bluetooth device and see if it works.
Still on pairing, you can try to pair with a different iPhone to determine whether the Bluetooth issue is with your iPhone or the device you’re trying to pair it with.
If Bluetooth still won’t work with a different iPhone, it’s probably the other device, but if it does, then the issue is with your iPhone.
Reset Network Settings
If the Bluetooth problem persists, try resetting the network settings. This wipes all the Bluetooth information from your iPhone along with other network settings like WiFi networks.
* Go to Settings > General > Reset.
* Select Reset Network Settings, and type your iPhone passcode.
* The iPhone will go off and restart, after which you can try pairing it with the Bluetooth device again.
Restore Your iPhone
This is a last resort method to try when Bluetooth won’t work on your iPhone. It involves resetting your phone back to the factory default settings, which ideally erases all your settings and any content on the phone, so it’s back to the original state it was before you unboxed it.
* Back up your iPhone and then take the steps below to factory reset it.
* Open Settings > General > Reset and select Erase All Content and Settings.
* Type in your iPhone passcode and the process will begin.
* If all else fails for your iPhone, get in touch with Apple Support. Check if your iPhone’s warranty is still valid, so you don’t have to pay a lot more for repairs as you would with an iPhone that’s no longer covered by warranty.